Customer List of Values Is Empty For Print Statements

(Doc ID 123110.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 11.0 to [Release 11.0 to 11.5.10]
Information in this document applies to any platform.
This problem can occur on any platform.


You are in the Print Statements form (ARXSUPST) and filling
in inputs to generate a statement for a customer.
(N) Print Documents-> Statements

You have entered following inputs-

1. Print option (from LOV).
2. Aging bucket
3. Trying to enter customer name and clicked on LOV icon
but it shows no customer entries to choose from.
You have setup your customers, yet LOV is empty. Why are
customers missing, or not available to choose from a list?


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