XDOException Unable to Create Font Cache Directory Attempting To Run an XML Publisher Report (Doc ID 1231753.1)

Last updated on OCTOBER 04, 2016

Applies to:

BI Publisher (formerly XML Publisher) - Version 5.6.3 to 5.6.3 [Release 5]
BI Publisher (formerly XML Publisher) - Version 11.5 to 12.1 [Release 11.5 to 12.1]
Information in this document applies to any platform.
Checked for relevance on 17-AUG-2013


Symptoms

On 11.5.10.2 in Test environment,
when attempting to run XML publisher report 'Diodes Forecast & Sales Report',
the following error occurs in the request log file:

One or more post-processing actions failed. Consult the OPP service log for details.


Error in the OPP log file:

oracle.apps.xdo.XDOException: Unable to create font cache directory: /..../tmp/11.5.0/xdofonts/<sid>_<hostname>
at oracle.apps.xdo.oa.util.FontCacheManager.getFontFilePath(FontCacheManager.java:134)
at oracle.apps.xdo.oa.util.FontHelper.createFontProperties(FontHelper.java:431)
at oracle.apps.xdo.oa.util.ConfigHelper.getFontProperties(ConfigHelper.java:166)
at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5768)
at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3438)
at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3527)
at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:247)
at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:157)

Cause

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