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XDOException Unable to Create Font Cache Directory Attempting To Run an XML Publisher Report (Doc ID 1231753.1)

Last updated on FEBRUARY 01, 2022

Applies to:

BI Publisher (formerly XML Publisher) - Version 5.6.3 to 5.6.3 [Release 5]
BI Publisher (formerly XML Publisher) - Version 11.5 and later
Oracle Procurement Contracts - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.


On in Test environment,
when attempting to run XML publisher report 'Diodes Forecast & Sales Report',
the following error occurs in the request log file:

One or more post-processing actions failed. Consult the OPP service log for details.

Error in the OPP log file:

oracle.apps.xdo.XDOException: Unable to create font cache directory: /..../tmp/11.5.0/xdofonts/<sid>_<hostname>
at oracle.apps.xdo.oa.util.FontCacheManager.getFontFilePath(
at oracle.apps.xdo.oa.util.FontHelper.createFontProperties(
at oracle.apps.xdo.oa.util.ConfigHelper.getFontProperties(
at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(
at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(
at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(
at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(




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