Using HZ_CUST_ACCOUNT_V2PUB Creates Customer Relationship - They Do Not Appear In The Application (Doc ID 1232406.1)

Last updated on MARCH 09, 2017

Applies to:

Oracle Trading Community - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Using HZ_CUST_ACCOUNT_V2PUB to create a relationship from one customer account to another.

This code says it works, a record exists in HZ_CUST_ACCT_RELATE_ALL, but nothing shows up under the relationships tab in the application for that customer. 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms