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JTF-1400: JTF Menu Exception Error Accessing Pay Groups From Resource Screen In Oracle Incentive Compensation (Doc ID 1232703.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Incentive Compensation - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Custom Responsibility is created and the appropriate sub menu/functions assigned.  User then navigates to the responsibility and clicks on the Resource tab to search for a resource.  Once the resource is retrieved, user clicks on the Pay Group and the following error is encountered:

oracle.apps.jtf.menu.MenuException: JTF-1400: JTF Menu Exception
:oracle.apps.jtf.base.resources.FrameworkException: MenuLoader.load()- error
in loading. oracle.apps.jtf.menu.MenuException: JTF-1400: JTF Menu Exception
:oracle.apps.jtf.base.resources.FrameworkException: MenuLoader.load()- error
in loading. at oracle.apps.jtf.menu.MenuLoader.get(MenuLoader.java:51) at
oracle.apps.jtf.menu.Menu.getRootMenu(Menu.java:181) at
oracle.apps.jtf.util.UIUtil.getRootMenu(UIUtil.java:462) at
oracle.apps.jtf.admin.adminconsole.MenuLocation.freshSearch(MenuLocation.java:
448) at ....

Cause

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In this Document
Symptoms
Cause
Solution


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