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Marketing Import Error: Relationship Type/Code Mapping Not Working (Doc ID 1232773.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Marketing - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Conducting a marketing import mapping by Relationship Type or Code produces an error message that will not successfully create the proper party relationship.

Error Message:

RELATIONSHIP_TYPE :: RELATIONSHIP_CODE :: Invalid value combination.Please check the values

Steps:
--------
See attached screen shots document
1. Create csv file
2. Marketing User> Audience> IMport: Org/ Contact
3. Map required fields: org, first/last name, country
4. Map relationship code = Employee_of
this is the seeded party relationship code.
5. Import file
6. Receive error message
7. Fix error, by changing relationship code to any of the six permutations allowed.
8. Unable to import

Cause

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In this Document
Symptoms
Cause
Solution


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