11i: IPL: Item XXXXXXXX-XXX and UOM EA Not on Pricelist Error (Doc ID 1233214.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Teleservice - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance on 11-Jan-2013***

Symptoms

When attempting to create a SHIP logistics line, the following error occurs.

Error
IPL: Item XXXXXXXX-XXX and uom EA not on pricelist YYYYYYY

Error occurred while getting pricing information for Inventory Item ID: AAAAA, Price List ID: 2335, Unit of Measure: EA and Currency Code: USD.

API Programming error (CS_CHARGE_DETAILS_PVT.Create_Charge_Details): &TEXT.

Steps to Reproduce
The issue can be reproduced at will with the following steps:
(R) Depot Repair Super User
(N) Depot Repair: Repair Order

  1. Create a RO with Repair type = Standard
  2. Navigate to Logistics tab and create a SHIP line

Cause

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