Last updated on MARCH 08, 2017
Applies to:Oracle Receivables - Version: 22.214.171.124
Information in this document applies to any platform.
Customer Accounts workbench
displays as approved. The users are aware that they should not save the
record with the status of approved so they will exit out without saving.
Steps to Reproduce it:
Collections> Customer Accounts > enters applicable information.
When transaction line displays, selects the Adjust button.
The message that "Approval limits have not been set for you" shows.
User enters Activity Name, tabs to Amount field for auto-population. Selects
Comments tab to assign the Reason (which is required in our setup). Once
the Comments tab displays, "Awaiting Approval"
Then go back and press 'Call'.
Fill out any information and Save.
Go back ad do another adjustment. This time status displays as "Approved"
when expected result is "Awaiting Approval".
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms