RMA Created From CSD iSupport Process Workflow Does Not Create RMA In Booked Status
(Doc ID 1234711.1)
Last updated on FEBRUARY 03, 2022
Applies to:Oracle Depot Repair - Version 12.1.1 and later
Information in this document applies to any platform.
When using the 12.1.1 version of the Depot Repair module, and attempting to create a Repair Order, the following error occurs.
"the repair number created for SR nnnnn is nnnnn and RMA number is not booked."
The issue can be reproduced at will with the following steps:
1. Login into Depot Repair HTML Page
2. Create new order
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In this Document