Rejection Of Purchase Requisitions Ends With Workflow Error:PO_REQAPPROVAL_ACTION.REJECT_DOC (Doc ID 1235166.1)

Last updated on AUGUST 25, 2015

Applies to:

Oracle Purchasing - Version 12.0.1 to 12.1.3 [Release 12 to 12.1]
Oracle iProcurement - Version 12.0.1 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.

Symptoms

When a Purchase Requisition PR sent for approval is rejected by the approver, the following error can occur in the workflow:

ERROR
-----------------------

Reject The Requisition                        #EXCEPTION      1                                                                    
User-Defined Exception                                                                                                             
Wf_Engine_Util.Function_Call(PO_REQAPPROVAL_ACTION.REJECT_DOC, REQAPPRV, 15002-25095, 244496, RUN)  


SYSADMIN_ERROR_MSG :
po.plsql.PO_DOCUMENT_ACTION_AUTH.reject:110:do_reject not successful - po.plsql.PO_DOCUMENT_ACTION_PVT.do_action:110:unexpected error in action call

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit a requisition for approval.
2. Login as approver.
3. Open the notification from the worklist notifications summary page.
4. Reject the requisition.
5. At this moment the above mentioned error occurs.

Note*     : This error occurs ONLY when the notification is accessed from the worklist.
Note**   : The following workaround can be tried: Retry the workflow and run again Workflow Background Process

Note*** : This error can occur also when using Approvals Management Engine (AME) for PR approvals.

Cause

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