Rejection Of Purchase Requisitions Ends With Workflow Error:PO_REQAPPROVAL_ACTION.REJECT_DOC
Last updated on AUGUST 25, 2015
Applies to:Oracle Purchasing - Version 12.0.1 to 12.1.3 [Release 12 to 12.1]
Oracle iProcurement - Version 12.0.1 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.
When a Purchase Requisition PR sent for approval is rejected by the approver, the following error can occur in the workflow:
Reject The Requisition #EXCEPTION 1
Wf_Engine_Util.Function_Call(PO_REQAPPROVAL_ACTION.REJECT_DOC, REQAPPRV, 15002-25095, 244496, RUN)
po.plsql.PO_DOCUMENT_ACTION_AUTH.reject:110:do_reject not successful - po.plsql.PO_DOCUMENT_ACTION_PVT.do_action:110:unexpected error in action call
The issue can be reproduced at will with the following steps:
1. Submit a requisition for approval.
2. Login as approver.
3. Open the notification from the worklist notifications summary page.
4. Reject the requisition.
5. At this moment the above mentioned error occurs.
Note* : This error occurs ONLY when the notification is accessed from the worklist.
Note** : The following workaround can be tried: Retry the workflow and run again Workflow Background Process
Note*** : This error can occur also when using Approvals Management Engine (AME) for PR approvals.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms