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Material & Service tab page in self service Work Order screen get error JBO-27019 (Doc ID 1236238.1)

Last updated on APRIL 12, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.4 version, PM

After applying the <Patch 8450377> and <Patch 9595338>, you then attempt to access Material & Service tab page in Work Order Self Service page, and the following error occurs.

Error:
Exception Details.
oracle.apps.fnd.framework.OAException: oracle.jbo.AttrValException: JBO-27019: Get method for attribute "HSAttr" in MtlInventoryItemsVO could not be resolved.
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:896)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1169)
at oracle.apps.fnd.framework.webui.OAPageBean.renderDocument(OAPageBean.java:3112)
at oracle.apps.fnd.framework.webui.OAPageBean.renderDocument(OAPageBean.java:2909)

The issue can be reproduced at will with the following steps:
-----------------------------------------------------------------------
1. Responsibility: Maintenance Super User
2. Select a Work Order
3. Click Material & Service tab
4. Error message appears

Cause

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In this Document
Symptoms
Cause
Solution
References


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