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iStore Guest User Cannot Browse Site When Access Is Restricted For Certain Responsibilities (Doc ID 1237563.1)

Last updated on FEBRUARY 11, 2021

Applies to:

Oracle iStore - Version to 12.2.9 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.



After setting up two stores for different operating units with restrict access by responsibility find that the Guest user is not allowed access -

1. Store 1 -is connected to responsibility IBE_CUSTOMER_XX (Operating Unit 1)

2.Store 2 - is connected to responsibility IBE_CUSTOMER (Operating Unit 2 )

The Sites are setup with the following flags checked ;-
"Allow un-registered users to browse the site"
"Restrict Customer Access By Resp"

However, when a Guest user (walk-in) attempts to access the store they are not allowed to view the site and the login with password screen is shown.

--Expected Behaviour

The Guest user should be able to access the store without having to login.


1. Setup Two stores with access restricted by responsibility and allow un-registered users (walk-in users)
2. Add both responsibilities to Guest user
3. Attempt to access iStore as Guest user and login screen is shown

--Business Impact

Due to this issue, guest users are unable to access store


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