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Error Message IBE_ERR_OT_ORDER_TYPE_ID_MISS is Displayed When Trying to "Add to Return" in iSore (Doc ID 1238083.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle iStore - Version 11.5.10.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to return some items in iStore, the following error occurs.

ERROR
-----------------------
IBE_ERR_OT_ORDER_TYPE_ID_MISS


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Click on 'Orders'
2. Click on 'Returns'
3. Click on 'Return Items'
4. Select the Search criteria as 'Order Number' in create return: search and select items
5. Select item to return from the search result
6. Click on 'Add to Return'

Cause

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In this Document
Symptoms
Cause
Solution


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