UAE Payroll - Payslip not displaying balances (Doc ID 1241855.1)

Last updated on JULY 15, 2016

Applies to:

Oracle HRMS (United Arab Emirates) - Version 12.1.1 and later
Information in this document applies to any platform.
***Checked for relevance on 14-Jun-2014***
***Checked for relevance on19-Nov-2012***

Symptoms


Find that when the online payslip is viewed, no balance details are visible.

EXPECTED BEHAVIOR
-----------------------
Expect balances that have values generated during the payroll run, should be rendered.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Entered the required balance details in the Payslip Information setup, off the business group.
2. Run the payroll processes:

Quickpay, Prepayments, UAE Bank Transfer File, UAE Payroll Archiver.

3. View the online payslip.

Cause

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