You Are Not Allowed To Update Internal Order on 11.5.10.2 (Doc ID 1244394.1)

Last updated on AUGUST 16, 2022

Applies to:

Symptoms

On :  11.5.10.2 version, Trx Changes & Cancellations

When attempting to update the quantity, request date, or add a new line to an Internal Order ,
the following errors occurs.

ERROR
-----------------------
You are not allowed to update Ordered Quantity because:
This is an Internal Order

You are not allowed to update Request Date because:
This is an Internal Order

You are not allowed to create Order Line because:
This is an Internal Order

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enter an Internal Requisition
2. Create Requisition process
3. Import Order process
4. Try to change information on resulting Sales Order - cannot do
5. You also cannot update the seeded Processing Constraints causing the errors

  Workaround is one of the following:
1. Enter an additional internal requisition for additional quantities.
       or
2.Cancel the order and do a new internal requisition for a lower quantity or a closer request date

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Makes a lot of extra work in what is a mostly automated process.

Changes

Cause

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