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Shift Is Not Displayed on Gantt Chart if it Crosses the Current Day (Doc ID 1244886.1)

Last updated on MAY 22, 2020

Applies to:

Oracle Field Service - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to view the shift pattern using the Dispatch Center:Gantt Chart it is found that the Gantt does not display the shifts which cross the current day. 
By scrolling to the right it is possible to see the shifts for subsequent days.
By changing the view using the 'day before' button it is possible to view shifts for today, but not for yesterday.
It is possible to see all shifts in the Gantt except for the actual day that is displayed.


The issue can be reproduced at will with the following steps:
1. Open the Dispatch Center form.
2. Open the Gantt Chart.
3. Tasks are displayed but the shift is not highlighted

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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