Claims Autopay Error: "The program failed to create claim in autopay because the payment method is missing for customer" (Doc ID 1246955.1)

Last updated on MAY 26, 2017

Applies to:

Oracle Trade Management - Version 12.1.2 to 12.1.2 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Claims Autopay earing with missing payment method.

Error

OZF_Claim_Accrual_PVT.Get_Utiz_Sql_Stmt: end
===> Failed.
(1) The program failed to create claim in autopay because currency code is missing for customer . Enter a correct currency code for customer
(2) The program failed to create claim in autopay because the payment method is missing for customer . Please enter a payment method for customer .


Cause

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