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Logon is failing with NullPointerException after setting the "Accessibility Features = Screen Reader Optimized" in Self Service User Preferences (Doc ID 1248024.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Applications Framework - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to connect to the E-Business after setting the "Accessibility Features = Screen Reader Optimized" in Self Service User Preferences the following error occurs :

...

## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.fnd.framework.navigate.webui.OANewHomePageCO.processRequest(OANewHomePageCO.java:226)

...

The failure has been seen after the 12.1.3 Maintenance pack has been applied and the 'Accessibility Features' has been set to 'Screen Reader Optimized' via the Self Service User Preferences.

 

Changes

Applied the 12.1.3 Maintenance Pack and changed the 'Accessibility Features' via the Self Service Preferences.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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