Resetting the Password in iStore with Profile "Signon Password No Reuse" Enabled Gives Application Error

(Doc ID 1248866.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle iStore - Version to [Release 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 27-Jul-2014***


When attempting to change password to a previously used password for an iStore registered user with the profile "Signon Password No Reuse" enabled the following error occurs.

oracle.apps.jtf.base.resources.FrameworkException: Must not reuse a recently used password. Please supply a different password.
at _oa__html._ibeCUmpContactUser._jspService(

The issue can be reproduced at will with the following steps:
1. Set profile option "Signon Password No Reuse"
2. Sign into iStore
3. Select Profiles
4. Administration Tab
5. Query an existing user
6. Change password
7. Enter a password that has been used previously


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