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Credit Card Settlements Stuck At Submitted Status After Running Submit Offline Transactions (Doc ID 1249775.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Payments - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

When Submit Offline Transactions is run, some of the transactions are NOT picked up for processing. Most other transactions are processed fine. Only a select few settlements are stuck at submitted status.

Data in iby_trxn_summaries_all table correctly shows:

status = 11
trxntypeid = 8
reqtype = ORAPMTCAPTURE

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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