Credit Card Settlements Stuck At Submitted Status After Running Submit Offline Transactions (Doc ID 1249775.1)

Last updated on JANUARY 16, 2015

Applies to:

Oracle Payments - Version 12.0.6 and later
Information in this document applies to any platform.
Article checked for currency on 21-AUG-2013.

Symptoms

When Submit Offline Transactions is run, some of the transactions are NOT picked up for processing. Most other transactions are processed fine. Only a select few settlements are stuck at submitted status.

Data in iby_trxn_summaries_all table correctly shows:

status = 11
trxntypeid = 8
reqtype = ORAPMTCAPTURE

Cause

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