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'The Template Preview has failed' Error When Previewing Contract Template (Doc ID 1249945.1)

Last updated on AUGUST 11, 2022

Applies to:

Oracle Procurement Contracts - Version 12.1.2 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to preview SOME contract templates in Contract Terms Administrator responsibility, the following error occurs.

Error:
The Template Preview has failed. Please try again. If the problem persists, please contact the System Administrator.

Java detailed error is:
java.lang.ClassCastException: oracle.apps.xdo.template.fo.elements.FOInline cannot be cast to oracle.apps.xdo.template.fo.elements.FOBlock
at oracle.apps.xdo.template.fo.elements.list.FOListBlock.doLayout(FOListBlock.java:78)
at oracle.apps.xdo.template.fo.elements.FOBlock.doLayout(FOBlock.java:291)
at oracle.apps.xdo.template.fo.elements.FOBlock.doLayout(FOBlock.java:197)
at oracle.apps.xdo.template.fo.elements.FOBlock.doLayout(FOBlock.java:115)
at oracle.apps.xdo.template.fo.elements.FOFlow.doLayout(FOFlow.java:83)
...

Steps to reproduce:
The issue can be reproduced at will with the following steps:
1. Go to (R) Contract Terms Library
2. Create a contract template with multiple clauses
3. Use the standard template layout
4. Go to Actions > preview
- the error occurs

Cause

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In this Document
Symptoms
Cause
Solution
References


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