FSA Coverage Amount Change Calculating Wrong If Had Coverage In The Previous Year (Doc ID 1251074.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 version, Oracle Advanced Benefits

If an employee had FSA coverage in 2009, then Life Events in 2010 with a Coverage Amount Change doesn't calculate appropriately. Only if the employee did NOT have the FSA coverage in 2009 does their 2010 coverage calculation work appropriately.

STEPS
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Find an employee who had 2009 FSA Coverge.

UHS US Super HRMS Responsibility --> Benefit Service Center -->
Process 2010 Life Event (Process a life event for 1-Jan-2010). --> Enroll in the FSA Plan for $2600.

We have a BI-Weekly Payroll of 26 paychecks per year, calculation should be $100 per pay period. Instead calculation ends up $96.50

Take the same employee and change their 2009 FSA Coverage to Waive. Process same 1-Jan-2010 Life Event and enroll in same FSA Plan for $2600. Calculation now is appropriate at $100 per pay period.

It's seems that the problem is that the 2009 FSA balances where never met and didn't clear out at year end to start over with the

BUSINESS IMPACT
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This is impacting all of our Mid Year Life Events.

Cause

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