Oracle Diagnostics For Assets (OFA) Is Not Available (Doc ID 1252628.1)

Last updated on MARCH 07, 2017

Applies to:

Oracle Assets - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On Oracle Applications 12.1.1 version, when attempting to run Oracle Diagnostics for Assets (OFA), the Check Setup Test is not displayed.

Changes

File FACheckSetup.java exists

Patch 12.1.1 Maintenance Pack (7303030) is installed
Patch PLACEHOLDER FOR R12 FA DIAGNOSTICS PROJECT (6320949) is installed
Patch OD for R12.1.1 (7306654) is installed
Patch R12.IZU.B (6633693) is installed
Patch Oracle E-Business Suite Diagnostics, R12.IZU.B.DELTA.1 (7430737) is installed
Patch Oracle Diagnostics Framework 12.1.2 (7650969) is applied

The Diagnostic Super User Role is assigned to the responsibility (Note.753979.1)

These queries were run:

 
returns:
SEQUENCE GROUPNAME APPID ORDERNUMBER TESTTYPE TESTCLASSNAME
10475 Setup OFA 1 {1, 2, 5} oracle.apps.fa.diag.FACheckSetup
10477 System Snapshot OFA 2 {1, 2, 5} oracle.apps.izu.general.diag.DiagnosticPackInfo
10476 System Snapshot OFA 1 {1, 2, 5} oracle.apps.izu.general.diag.RDAACT

Cause

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