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Service: Need To Show Problem Type And Resolution Codes Meaning And Description Columns. (Doc ID 1254606.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Customer Support - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

Can the Problem Type and Resolution Type Code fields be updated to include the meaning and description fields the way it does in the Service Request form and Field Service Technical Portal?

Solution

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In this Document
Goal
Solution
References


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