R12 Document Sorting Within PPR Causes An Error You Have Encountered An Unexpected Error (Doc ID 1256224.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Payments - Version: 12.0.4 to 12.1.3 - Release: 12.0 to 12.1
This problem can occur on any platform.

Symptoms

When attempting to to sort documents within a PPR with status Pending Proposed Payment Review,
the following error occurs.

ERROR
-----------------------
'You have encountered an unexpected error. Please contact the System Administrator for assistance'

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a PPR
2. Once status is Pending Proposed Payment Review
3. Click Action button
4. Select one payment, documents under it will appear
5. Sort documents using column headers, i.e. Reference Number
6. Error message 'You have encountered an unexpected error. Please contact the System Administrator for assistance' appears

Cause

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