Remit To Addresses Not Defaulting Correctly For Deposit Transactions (Doc ID 1256644.1)

Last updated on JULY 08, 2016

Applies to:

Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

Remit To Address does not default Correctly in Transaction Form and Deposit API.

Responsibility: Receivables Manager
Navigation: Setup > Print > Remit-To Addresses

1. Define remit-to addresses to let your customers know where to send payment for their invoices. Receivables uses the addresses that you define in the Remit To Addresses window to provide default remit-to information when you enter transactions.

2. Create a Remit To Address for a specific zip code. Example 32832

Responsibility: Receivables Manager
Navigation: Setup > System > System Options

Select the Miscellaneous Tab and enter values for the following:

If you check the Print Remit-To Address box in the System Options window, Receivables prints the remit-to address that you define here on your dunning letters and statements.

Responsibility: Receivables Manager
Navigation: Customers > Customers

Create a Customer with two addresses, one (Address A) using the postal code pointing to the Remit To Address and the other (Address B) with any postal code.

Responsibility: Receivables Manager
Navigation: Transactions > Transactions

Create an invoice for Address A. System will default correct remit to address, which is the second remit-to address

Change the address on the header to Address B and system will not correct the remit to address to point to the default remit to address

Try to change the entire customer itself but the system still does not change the remit to address

Similar issue for Deposit API.
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This API does not default remit to address at all. You have to pass remit to address yourself when using this API otherwise system will throw an exception saying please pass the Remit To Address.

You have already applied Patch 8801210

Cause

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