12.1.x Dispatch Center: Some Tasks Are Not Showing On The Gantt Chart
(Doc ID 1256674.1)
Last updated on JULY 14, 2020
Applies to:Oracle Field Service - Version 12.1.2 and later
Information in this document applies to any platform.
On : 12.1.2, Dispatch Center form: Tasks are created and they are visible on the Plan Board but they are not visible on the Gantt Chart.
The problem may occur for only some resources.
The issue can be reproduced at will with the following steps:
1. Create a Field Service Task.
2. Assign it to a resource.
3. View the Dispatch Center > Gantt form,
4. View the resources tasks.
Note that some tasks are not displayed.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document