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12.1.x Dispatch Center: Some Tasks Are Not Showing On The Gantt Chart (Doc ID 1256674.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Field Service - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2, Dispatch Center form:  Tasks are created and they are visible on the Plan Board but they are not visible on the Gantt Chart.
The problem may occur for only some resources.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Field Service Task.
2. Assign it to a resource.
3. View the Dispatch Center > Gantt form,
4. View the resources tasks.  
Note that some tasks are not displayed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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