12.1.x Dispatch Center: Some Tasks Are Not Showing On The Gantt Chart
(Doc ID 1256674.1)
Last updated on JULY 14, 2020
Applies to:
Oracle Field Service - Version 12.1.2 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.2, Dispatch Center form: Tasks are created and they are visible on the Plan Board but they are not visible on the Gantt Chart.
The problem may occur for only some resources.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Field Service Task.
2. Assign it to a resource.
3. View the Dispatch Center > Gantt form,
4. View the resources tasks.
Note that some tasks are not displayed.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |