PO Approval Fails with "Note" Cannot Have More Than 480 bytes Error (Doc ID 1259185.1)

Last updated on NOVEMBER 12, 2014

Applies to:

Oracle Purchasing - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

The following error message is received when attempting to approve a Purchase Order (PO):

"Note" cannot have more than 480 bytes. You have entered 583 bytes.

Steps:
1.  Create a new Purchase Order
2.  Enter text in the Note section that is greater then 480 bytes in length  (more then 480 characters)
3.  Submit the PO for approval
4.  Note the PO submits without warning or issue
5.  Enter the application as the Approver
6.  Open the Notification for Approval for the Purchase Order
7.  Try to approve the Purchase Order
8.  Note the error message presented and inability to approve the PO

Cause

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