Service Contracts Main Billing shows error 'Failed in get next level of coverage' for Usage Lines (Doc ID 1259864.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Service Contracts - Version 12.1.1 and later
Information in this document applies to any platform.
Checked for relevance on 25-Aug-2013

Symptoms

Service Contracts Main Billing concurrent program fails to correctly bill some Usage lines.  The following error can be seen in the concurrent program log:

Error:
Failed in get next level of coverage

Steps to reproduce:
1. Create a service contract with usage line and subline.
2. Activate the contract.
3. Run Service Contracts Main Billing.

Cause

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