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11.5.10/R12: Unable to See Correct Available Quantity for the ATP check in Oracle iStore (Doc ID 1262905.1)

Last updated on JULY 22, 2020

Applies to:

Oracle iStore - Version 11.5.10.0 to 12.2.5 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
iStore, check availability, allocated ATP, available quantity on hand, availability check, demand class


Profile Option MSC Enable Allocated ATP

Symptoms

When trying to check the availability of an item in iStore check availability page,  the Item On Hand quantity shows incorrect values. 
The ATP inquiry in Order Management for a Sales Order returns correct values.
Here, the allocated ATP is being used.  Allocated ATP is based on customer and Demand Class code is also set for the customer in customer standard form.
Due to this, users unable to see correct available quantity for the ATP check.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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