My Oracle Support Banner

11i: Quoting ignores Line level warehouse (ship_from_org_id) and always takes from "ASO: Default Ship from Org" during tax calculation (Doc ID 1263194.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle Quoting - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

On Test: 11.5.10.2 version, FORMS User Interface

Quoting tax calculation ignores warehouse entered on the quote line and looks only profile "ASO: Default Ship from Org".
There is a tax rule/condition setup in AR so that tax code was determined based on combination of ship-from country and ship-to country.
Ship-from country was calculated based on the warehouse (ship from org) passed from quoting to tax engine.

EXPECTED BEHAVIOR
-----------------------
Expect quoting form to pass warehouse from quote line instead of from profile

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create a tax rule in AR as a combination of (for example):
       Condition 1 - If ship from country = DE and ship to country = UK then apply DE tax code
       Condition 2 - If ship from country = UK and ship to country = UK then apply UK tax code
2. Set ASO: Default Ship From Org to DE (Germany) based
3. Create a Quote and add a line
4. See quote calculates tax based on condition 1
5. Now, enter warehouse info on the quote line and save
6. No, change in the tax code, tax code remains same, expecting tax code from condition 2.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Unable to implement new Tax rules for Quoting, works fine in OM.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.