My Oracle Support Banner

Negative Cost Adjustment On A Shipment Results In Invoice Status PROCESS_HOLD (Doc ID 1263244.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version 6.1.2 and later
Information in this document applies to any platform.


- A negative shipment cost is added to a shipment. If one then performs the action "Invoice Adjustment Costs", the invoice is getting created, but in a process_hold status.

- If one attempts to approve the invoice by entering a negative amount on an existing line item on the invoice, it works. But when the voucher is created, the voucher xml sends the full invoice again, instead of just the adjusted amount.

Neither result is expected or desired. It is expected that only the adjusted amount information, not the entire invoice that has already been sent before, is being sent.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.