Negative Cost Adjustment On A Shipment Results In Invoice Status PROCESS_HOLD (Doc ID 1263244.1)

Last updated on JULY 20, 2024

Applies to:

Goal

- A negative shipment cost is added to a shipment. If one then performs the action "Invoice Adjustment Costs", the invoice is getting created, but in a process_hold status.

- If one attempts to approve the invoice by entering a negative amount on an existing line item on the invoice, it works. But when the voucher is created, the voucher xml sends the full invoice again, instead of just the adjusted amount.

Neither result is expected or desired. It is expected that only the adjusted amount information, not the entire invoice that has already been sent before, is being sent.

Solution

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