IEX: Strategy Management Assigning Incorrect Collectors
(Doc ID 1263415.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Advanced Collections - Version 220.127.116.11 to 18.104.22.168 [Release 11.5.10]
Information in this document applies to any platform.
IEX: Strategy Management assigning incorrect collectors.
When we click on the "Change Strategy" button in the strategy tab it allows to assign a different strategy to the customer location but the work items are assigned to the default collector instead of the Actual collector assigned.
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