Iex Territory Assignment is not Assigning Collectors to Bill-To (Doc ID 1263664.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Territory Management - Version 12.1.2 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Checked for relevance on 02-MAY-2011


Symptoms

IEX: Territory Assignment is not assigning Collectors to the Bill To of the customer,  using  ' Account classification'.

IEX: Territory Assignment is not assigning Collectors to the Bill To of the customer and the output log file is showing :
Number of records in jtf_tae_1600_cust_trans : 147223
Number of records in jtf_tae_1600_cust_winners : 0

Steps :
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- Login under Territory Management Responsibility
- Created a Territory with a  resources group,  and the 'Account Classification' qualifier values for collections usage.
- Run the Star > Star completed successfully
- Navigate to Collections Administrator responsibility
- Run the Concurrent Program : IEX: Territory Assignment programs (Total refresh)
- The Concurrent Program has completed successfully , and when check the output log :
Number of records in jtf_tae_1600_cust_trans : 147223
Number of records in jtf_tae_1600_cust_winners : 0
- check in Receivables, no Customer assignment occurs for Account Classification

Cause

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