Cannot Access Attached Zip File In Po E-Mail Supplier Notification
Last updated on OCTOBER 16, 2016
Applies to:Oracle Purchasing - Version 12.0.0 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.
When attaching documents to the supplier on a purchase order, the zip file attached to the notification sent is empty. Error message is:
If same zip file is opened with MSWORD, it displays message:
The error can also be:
The Compressed (zipped) Folder is invalid or corrupted.
The issue can be reproduced at will with the following steps:
1. Create a PO
2. Attach documents on the PO
3. Approve the document
4. The PO document is attached to the Notification but the zip file that should contain the attached document to the supplier is empty.
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