Cannot Access Attached Zip File In Po E-Mail Supplier Notification (Doc ID 1264070.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Purchasing - Version 12.0.0 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.

Symptoms

When attaching documents to the supplier on a purchase order, the zip file attached to the notification sent is empty. Error message is:

The archive is either in unknown format or corrupted.



If same zip file is opened with MSWORD, it displays message:

System could not generate the Zip file.



The error can also be:


The Compressed (zipped) Folder is invalid or corrupted.

 

or

 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a PO
2. Attach documents on the PO
3. Approve the document
4. The PO document is attached to the Notification but the zip file that should contain the attached document to the supplier is empty.

Cause

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