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Advanced Search Page Throws Exception When Searching With Blank Spaces Between Parenthesis (Doc ID 1264217.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Customer Support - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

In Customer Support Specialist:
When using Advance Search to search for a text like '(A  12345)', leaving a space somewhere in the string that occurs between the parentheses, the following exception message is displayed:

ERROR
-----------------------
java.sql.SQLException: ORA-29902: error in executing ODCIIndexStart() routine
ORA-20000: Oracle Text error:
DRG-50900: text query parser error on line 1, column 55
DRG-50920: part of phrase not itself a phrase or equivalence


STEPS
-----------------------
(R) Customer Support Specialist
(N) Agent Dashboard > Advanced Search

 - Search for a string like '(A 12345)' leaving a space somewhere in the string that occurs between the parentheses.
 => Reported error occurs.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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