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Error - Root already contains Products. You cannot add subsections under this section (Doc ID 1264326.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle iStore - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On Merchant UI

When attempting to add a new section to the root section (it can be any other section),
the following error occurs.

ERROR
-----------------------
Create Section: Root already contains Products. You cannot add subsections under this section. Sections can only contain subsections or products. Please use featured subsections to have sections and products at the same level.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Use the iStore Administrator resp
2. Got to Catalog > Sections
3. Click on Add new Section link

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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