Unable To Create Bank Account For Employee Supplier Due To Error : The external bank account already exists (Doc ID 1264473.1)

Last updated on MAY 31, 2016

Applies to:

Oracle Payables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

On application version 12.1.X in Production instance, when attempting to create a new bank for a given (employee) supplier &emp_supplier_name, the following error occurs.

Error message
1. The external bank account already exists
2. Primary Account Owner of the Account is &emp_supplier_name (&emp_supplier_number)

Steps to reproduce
Query for supplier (employee) : &emp_supplier_name, and appropriate site

Go to Banking Details page
Note that Bank &bank_1 and account &account_1 are currently assigned at site/OU level.

Attempt to add Bank &bank_2 and account &account_2, but get the reported error

Cause

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