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Customer Form: How to Hide Tab(s) From Customers Web Page Using Personalization (Doc ID 1264746.1)

Last updated on OCTOBER 16, 2017

Applies to:

Oracle Trading Community - Version 12 and later
Oracle Receivables - Version 12.1.2 and later
Oracle Customers Online - Version 12 and later
Information in this document applies to any platform.
ARXCUDCI

Symptoms

 How do you hide or gray out some tab(s) on the Customers form like Profile and Profile Amounts tabs at Site level in release 12 ?

In the Customer Standard form of release 11i, there are 12 functions that control what tab pages are available to the user:

Customers: Address Banks
AR_ARXCUDCI_ADDR_BANK
Assign banks to addresses

Customers: Address Contacts
AR_ARXCUDCI_ADDR_CONT
Enter contact names, contacts telephone numbers and contact roles

Customers: Address Payment Methods
AR_ARXCUDCI_ADDR_PAYMETH
Assign payment methods to addresses

Customers: Address Profile
AR_ARXCUDCI_ADDR_PROF
Assign and maintain customer site profiles

Customers: Address Telephones
AR_ARXCUDCI_ADDR_PHONE
Enter address telephone numbers

Customers: Banks
AR_ARXCUDCI_CUST_BANK
Assign banks to customers

Customers: Contacts
AR_ARXCUDCI_CUST_CONT
Enter contact names, contacts telephone numbers and contact roles

Customers: Marketing
AR_ARXCUDCI_CUST_MKT
Enter marketing information

Customers: Payment Methods
AR_ARXCUDCI_CUST_PAYMETH
Assign Payment Methods to customers

Customers: Profile
AR_ARXCUDCI_CUST_PROF
Assign and maintain customer profiles

Customers: Relationships
AR_ARXCUDCI_CUST_REL
Create and view customer relationships

Customers: Telephones
AR_ARXCUDCI_CUST_PHONE
Enter customer telephone numbers

But same is not working in Release 12 when the same functions were excluded under Responsibilities under Menu Exclusion.

Cause

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