Customer Form: How to Hide Tab(s) From Customers Web Page Using Personalization (Doc ID 1264746.1)

Last updated on OCTOBER 02, 2023

Applies to:

Symptoms

 How do you hide or gray out some tab(s) on the Customers form like Profile and Profile Amounts tabs at Site level in release 12 ?

In the Customer Standard form of release 11i, there are 12 functions that control what tab pages are available to the user:

Customers: Address Banks
AR_ARXCUDCI_ADDR_BANK
Assign banks to addresses

Customers: Address Contacts
AR_ARXCUDCI_ADDR_CONT
Enter contact names, contacts telephone numbers and contact roles

Customers: Address Payment Methods
AR_ARXCUDCI_ADDR_PAYMETH
Assign payment methods to addresses

Customers: Address Profile
AR_ARXCUDCI_ADDR_PROF
Assign and maintain customer site profiles

Customers: Address Telephones
AR_ARXCUDCI_ADDR_PHONE
Enter address telephone numbers

Customers: Banks
AR_ARXCUDCI_CUST_BANK
Assign banks to customers

Customers: Contacts
AR_ARXCUDCI_CUST_CONT
Enter contact names, contacts telephone numbers and contact roles

Customers: Marketing
AR_ARXCUDCI_CUST_MKT
Enter marketing information

Customers: Payment Methods
AR_ARXCUDCI_CUST_PAYMETH
Assign Payment Methods to customers

Customers: Profile
AR_ARXCUDCI_CUST_PROF
Assign and maintain customer profiles

Customers: Relationships
AR_ARXCUDCI_CUST_REL
Create and view customer relationships

Customers: Telephones
AR_ARXCUDCI_CUST_PHONE
Enter customer telephone numbers

But same is not working in Release 12 when the same functions were excluded under Responsibilities under Menu Exclusion.

Changes

Cause

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