Customer Form: How to Hide Tab(s) From Customers Web Page Using Personalization (Doc ID 1264746.1)

Last updated on JULY 24, 2017

Applies to:

Oracle Trading Community - Version 12 and later
Oracle Receivables - Version 12.1.2 and later
Oracle Customers Online - Version 12 and later
Information in this document applies to any platform.
ARXCUDCI

Goal

How do you hide or gray out some tab(s) on the Customers form like Profile and Profile Amounts tabs at Site level in release 12 ?

 
In the Customer Standard form of release 11i, there are 12 functions that control what tab pages are available to the user:
  1. Customers: Address Banks
    AR_ARXCUDCI_ADDR_BANK
    Assign banks to addresses

  2. Customers: Address Contacts
    AR_ARXCUDCI_ADDR_CONT
    Enter contact names, contacts telephone numbers and contact roles

  3. Customers: Address Payment Methods
    AR_ARXCUDCI_ADDR_PAYMETH
    Assign payment methods to addresses

  4. Customers: Address Profile
    AR_ARXCUDCI_ADDR_PROF
    Assign and maintain customer site profiles

  5. Customers: Address Telephones
    AR_ARXCUDCI_ADDR_PHONE
    Enter address telephone numbers

  6. Customers: Banks
    AR_ARXCUDCI_CUST_BANK
    Assign banks to customers

  7. Customers: Contacts
    AR_ARXCUDCI_CUST_CONT
    Enter contact names, contacts telephone numbers and contact roles

  8. Customers: Marketing
    AR_ARXCUDCI_CUST_MKT
    Enter marketing information

  9. Customers: Payment Methods
    AR_ARXCUDCI_CUST_PAYMETH
    Assign Payment Methods to customers

  10. Customers: Profile
    AR_ARXCUDCI_CUST_PROF
    Assign and maintain customer profiles

  11. Customers: Relationships
    AR_ARXCUDCI_CUST_REL
    Create and view customer relationships

  12. Customers: Telephones
    AR_ARXCUDCI_CUST_PHONE
    Enter customer telephone numbers

But same is not working in Release 12 when the same functions were excluded under Responsibilities under Menu Exclusion.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms