Receipts Workbench Issue: Cannot Reverse Receipts Which Are Approved and Then Confirmed on a Different Date or Cannot Reverse 11i Upgraded Receipts (Doc ID 1264755.1)

Last updated on JUNE 07, 2016

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.
Form:ARXRWMAI.FMB - Receipts


Symptoms

When attempting to reverse these receipts , accounting cannot be created due to this error:

'The Accounting upgrade of this document is not complete.

When a Receipt is in Approved status, no ARD will be created.
When you Confirm the Receipt, the confirmed record in CRH and the associated AR_DISTRIBUTIONS gets created.
Negative UNAPP rows associated to APP rows and AR_DISTRIBUTIONS for APP/UNAPP get created.
Event_id is being stamped only for RA, but no for CRH.

Cannot reverse receipts which are confirmed on a different date then when it is approved.
However, if the receipt is approved and confirmed on the same day then this error does NOT occur.
This will happen with upgraded 11i receipts and new receipts created in R12.

Cause

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