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Sales Credit Allocation Process is not Allocating Correct Credit for Sales Order Lines (Doc ID 1264758.1)

Last updated on JULY 03, 2019

Applies to:

Oracle Incentive Compensation - Version and later
Information in this document applies to any platform.


On : version, Support Codes

Find that in scope of AOT Orders (ie built with configurator) when running Sales Credit Allocation concurrent request only one line is created in CN_SCA_HEADERS_INTERFACE table
even if related order has many lines


Note you that this requirement is already included in design at R12 level (i double checked with DEV)
This R12 code has some embedded territory code included

Expect that there are the same number of lines in initial collected OM Sales order and CN_SCA_HEADERS_INTERFACE table for this same order data

The issue can be reproduced at will with the following steps:

1. Incentive Compensation Super user responsibility
2. > Transactions > Collect orders
3. > Request > Allocation Process > Submit Request

The issue has the following business impact:
Due to this issue, users cannot reconcile sales credit allocated data and initial order lines


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