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Supplier Ship & Debit Header Flexfield Does Not Show Up On The Form (Doc ID 1265425.1)

Last updated on JULY 03, 2019

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


On : 12.1.3 version, Trade Planning


Find that Descriptive Flex Fields DFF in Ship and Debit Request header is not displayed

EXPECTED BEHAVIOR
-----------------------
Expect that DFF is displayed when setup is done in this purpose (ie segment created as displayed)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
a)
Oracle Trade Management User > Supplier Ship and Debit > Request >
> open : 15102009001

no DFF is displayed

Same behavior exists for Batch Requests

b)
System Administrator > Application > Flexfields > Descriptive
> there are as Ship Debit% DFF :

- Ship Debit Batch Header DFF
- Ship Debit Batch Lines DFF
- Ship Debit Request Customer DFF
- Ship Debit Request Header DFF
- Ship Debit Request Lines DFF

c) checking Ship Debit Request Header DFF

it was not setup at display nor at required
added 2 segments : Test 1 and Test 2

d)
bounce apache and oc4j

$INST_TOP/admin/scripts/adoacorectl.sh
$INST_TOP/admin/scripts/adapcctl.sh

e)

Oracle Trade Management User > Supplier Ship and Debit > Request >
> open : 15102009001

still no DFF is displayed

bounced apachae and oc4J and event cleared all chaes
(even if NO clear cache is required at R12 level)


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot <describe Impact>.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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