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When Processing a Life Event, Errors: APP-BEN-92690: You cannot enroll a person into a plan that includes more than one activity rate with the same element and input value. (Doc ID 1265759.1)

Last updated on MAY 14, 2018

Applies to:

Oracle Advanced Benefits - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, Oracle Advanced Benefits

When attempting to enroll a person in Employee Only option after processing a Divorce life event, the following error occurs:

APP-BEN-92690: You cannot enroll a person into a plan that includes more than one activity rate with the same element and input value.


 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:


1. Go to responsibility US Super HRMS.
2. Navigate to People > Benefits Service Center and query the employee in question.
3. Process the Divorce life event on person enrolled in EE+Spouse Option.
4. Attempt to save enrollment change to EE Only Option with in the same plan.

 

Cause

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