Repair Orders Error When Saving If Item Information Is Not Added To Service Request Header
(Doc ID 1266564.1)
Last updated on SEPTEMBER 02, 2020
Applies to:Oracle Depot Repair - Version 12.1.1 and later
Information in this document applies to any platform.
Form:CSDREPLN.FMB - Repairs
When using the Repair Order (RO) form and no instance is entered in the SR header, several errors appear.
The error messages are:
It is expected that the Instance information can be added afterwards and no error messages should be present.
The issue can be reproduced at will with the following steps:
1. Connect using a suitable responsibility (e.g. Deport Repair Manager).
2. Navigate to the Repair Order screen.
3. Create SR/RO without the instance information and save (errors expected)
4. Create SR/RO with the instance information (errors not appearing)
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document