Issue With Terminations On New Contract Which Was Created Through Rollover Termination Quote (Doc ID 1266891.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Lease and Finance Management - Version 11.5.10.2 and later
Information in this document applies to any platform.
Checked for relevance on 17-May-2015

Symptoms


On :  11.5.10.2 version, on OKL.H RUP4.

A rollover termination quote (B) has been rolled over on a new contract (C). One of the assets of the new contract (C) is terminated without purchase, so a new quote is generated (D). Quote (D) is complete and asset status is terminated on contract (C).

However the contract (C) status has changed from Booked to Approved. This is not expected.

When you try to book the contract (C) again an error message is displayed.


ERROR
-----------------------
Rollover Quote (B) for the Rollover Fee ROLLOVER FEE is not Approved


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.
a)
Lease Super User Resp.
Tab Origination/Contracts.
Enter and book a contract (A)

Validate contract -> Passed
Streams -> Complete
Generate Journal Entries -> Complete
Submit for Approval -> Approved
Activate -> Booked
b)
Bill
Resp. Lease Administrator
Run Request Set Billing Master Programs
c)
Accrue
Tab Processing/Request/Schedule.
Select program Generate Accruals Master - Streams
2.
Create Termination quote (B).
Tab Contract Management/Termination Quotes.
Select contract (A)
Quote type: Rollover to New Contract Without Purchase
Create a roll-over termination quote (B) and approve the quote.
3.
Create a new contract (C) with at least 2 assets (Lines/Asset).

Under Lines, Fee
Click on Create Fee.
Fee Type: Rollover
Click on Continue
Select Fee
Select Rollover Quote from the LOV

Book the contract (C).
4.
Bill the new contract and accrue (run Run Request Set Billing Master Programs and program Generate Accruals Master - Streams)
5.
Terminate one of the assets of the new contract (C). Partial Termination Quote (D).
Tab Contract Management/Termination Quotes.
Select contract (C)
Quote type: Termination without purchase
Quote reason: Equipment no longer needed
Add asset to terminate.
Click next and next, then finish.
Then the new quote number is generated.
It is in drafted status.
Submit for approval.
Update, check accepted and pre-proceeds.
6.
a)
Lease Super User
Contract Management/Termination Quote
Query quote (D).
Status is completed.
b)
Contract Management/ Contract Termination tab
Window Termination Transactions
Query contract (C)
This will show that the asset termination is processed.
The window will show that the status of the contract is approved -> this was not expected since the contract was booked before.
When you click on details at the end the following info shows:
- quote (B) is already accepted (comment: this is the first quote for the original contract.. strange this info shows here.. this quote was completed before)
- asset has been terminated
d)
Origination / Contracts
Query contract (C).
Under booking when you want to activate it this is not possible.
Message shows that rollover quote (B) is not approved.
There is no way to activate the contract anymore.
e)
Check Lease Center, Asset tab.
This shows the asset is terminated for the contract.
But status of contract is approved.

Cause

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