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Ship Set Removed In EBS Order Management On Submitting Revised Order From Siebel To EBS (Doc ID 1267375.1)

Last updated on SEPTEMBER 05, 2019

Applies to:

Oracle Order Management - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms


Find that submitting revised Order without any change to Ship Set removes Ship Set in EBS.

EXPECTED BEHAVIOR
-----------------------
Expect that the Ship Set is not removed in EBS if there is no change to Ship Set on the Siebel for a Revised Order

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit Order with ship-set from Siebel to EBS
2. Revise order in Siebel without any change in ship set to EBS
3. Ship set is lost in EBS.

Cause

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In this Document
Symptoms
Cause
Solution


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