Voice authorization in Order Management. Cannot enter approval code manually on Order form.

(Doc ID 1267413.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 12.1.1 and later
Information in this document applies to any platform.

Goal

What is the difference between Voice authorization and Pre Authorization of Credit Card in Order Management ?
How to handle a scenario where Order Management is down and users take orders on paper and they get credit card authorization from FDC/Bank via the phone ?


Solution

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