Error When Charging Time For Employee Against Work Order - 'Invalid Employee' or 'NO labour Rate found for employee'

(Doc ID 1268127.1)

Last updated on OCTOBER 27, 2016

Applies to:

Oracle Enterprise Asset Management - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance 07-AUG-2015***

Symptoms

When trying to charge time for an employee against a work order, we are getting error both in Resource transactions forms and in SSM charge time page.

ERROR
-----------
In forms--it gives error as 'NO labour Rate found for employee'
In SSM--it gives error as 'Invalid Employee'

We are getting the error after applying the below patches, the issue not there in Production where these patches are not applied.
8983198
6512097
8839243
7707414
9895178

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms