My Oracle Support Banner

iStore Checkout Error - API_MISSING_ID (COLUMN=ACCT_SITE_USES) Unable To Create A Valid Account Site Use For The Given Party Site. (Doc ID 1268357.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle iStore - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

--Problem

After updating the name of the French org   some customers are now  unable to add items to the cart in iStore due to the following error :-

-Error

API_MISSING_ID (COLUMN=ACCT_SITE_USES)
Unable to create a valid account site use for the given party site (party_site_id = 2194)
This site is not a valid site for given Bill to Customer Account/Customer Account.


--Steps
-----------------------
1.Log into the Store associated to the French org
2. Add items to cart and checkout
3. Error occurs

--Business Impact

Due to this issue, users cannot place any orders in iStore

Changes

Changed the name of the French Organisation 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.