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How to: Have Time Zone Field/Lov In Telesales Timezone Offset (ex. GMT+/- xx.xx) (Doc ID 1269050.1)

Last updated on MARCH 27, 2019

Applies to:

Oracle TeleSales - Version 12.0.6 and later
Information in this document applies to any platform.


How to get the Offset values in the Time Zone field in the Telesales?

1. login to applications
2. goto Telesales Agent
3. open eBusiness Center form
4. query for a customer
5. goto Address/Phone tab
6. in the Contact Points section, enter a new row for Contact Method = Phone, Type = Telephone
7. now in the Time Zone field, click on the LOV
8. give search as F%
9. the Time Zones lov appears as below


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