Last updated on NOVEMBER 09, 2015
Applies to:Oracle Installed Base - Version 126.96.36.199 and later
Information in this document applies to any platform.
***Checked for relevance on 12-Sep-2014***
This datafix has been approved by development for Customer consumption 18-May-2012.
IMPORTANT: The information contained in this document may contain omissions, inaccuracies or other errors. It is provided "as is" and without warranty. Oracle does not warrant that the information in the materials is up to date or error free, nor does it provide any other warranties, whether expressed or implied in law, including the implied warranties of merchantability or fitness for a particular purpose. The materials are not a program or documentation under the terms of your license agreement(s) with Oracle. In no event shall Oracle be liable for any direct, indirect, incidental, special or consequential damages, or damages for loss of profits, revenue, data or use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, or use of, this information.
If you have any questions or concerns please contact Oracle Support before running the script.
On : 188.8.131.52 version, Support Codes
Customer is trying to reprocess RMA Receipt error transaction and getting following error
The Instance (XXXXX), cannot be expired. This Instance has transactions with transaction date (18-OCT-2010 12:52:50), which is later than the date passed for expiration.
The issue can be reproduced at will with the following steps:
1. Go to Oracle Installed Base Admin > Transaction Error Processing
2. Query IB error transactions form for RMA Receipt txns failing with error "he Instance (XXXXX), cannot be expired.. "
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms